Brainwave Computing GmbH & Co. KG

Timeframe: Oct. 1997 – Dec. 1999
Branch: IT services and consulting, software development
Role: Freelancer -> Support Engineer -> Support & Services Manager

Responsibilities:

  • Software testing and quality assurance
  • Support for international client’s web-portal
  • Single point of contact for 20+ countries in EMEA
  • Leading the Support & Services department (people and resource management)
  • Key account management for international client incl. contract negotiations