Organization & People Management

  • introduced and improved operational processes
    • reduced project duration by 80%
    • increased number of simultaneously executed number of projects by 100%
  • improved development productivity
    • implemented Scrum
    • shortened release cycles by 20% in the first year
  • reorganized Deuromedia S.R.L. in Brasov, Romania
    • reviewed and rebuilt teams for administration, development, quality assurance, first and seconde level support
    • planned and fulfilled the budget for 2012
    • guided the organization through the transition phase including personnel and process changes

IT Management

  • initiated and managed complete IT refurbishment and optimization
    • reduced and centralized redundant services
    • moved suitable services to the cloud (e.g. hosted exchange, hosted SharePoint)
    • expect IT cost reduction by 25% in 2013

Key Account Management

  • negotiated and implemented Service Level Agreements (SLA)
  • maintained and improved customer relations with most prestigious and important clients
  • established and increased level of customer satisfaction